As a Veeva services partner, with multiple certifications, Conexus helps clients with their Veeva CRM implementations, ongoing maintenance and end user support. The company offers the Conexus Turnkey Solution “CTS”, which is a pre-configured version of Veeva that allows clients to implement the CRM solution without having to start from scratch. “Basically, we deploy an instance of the Veeva platform, which is pre-configured based on our experience then customize it to meet the nuances of each client’s business requirements.” The CTS configuration affords our customers faster implementations and more functionality at lower costs,” says Paul Kandle, Chief Commercial Officer of Conexus Solutions. As industry experts, the company readily understands client requirements, consults with them on their business needs and implements the configurations that are most suitable for them. We bypass the time that is traditionally spent on identifying the basic features and focus on the value-added ones.”
Similarly, Conexus offers a pre-configured and customizable data management platform for all the data management needs of their clients. Here, the company has carefully considered solutions such as MS Azure and MS Power BI that are “pay as you use” models as opposed to licensed software solutions that are costly. “By utilizing our expertise in technology, we choose the right solution for our clients to provide what they need and simultaneously keep costs under control,” explains Praveen Chandrasekhar, the company’s CIO.
We cater to the smaller and mid-tier businesses by creating a package of high quality solutions for them at the right price point
The company draws its expertise from Kapadia who was also recognized as a Veeva Hero. Exclusively serving the SMB market, Conexus has significantly invested in building numerous capabilities and configurations. “We are not only selling a product or configurations to our clients; we are consultants giving the right advice to clients to move forward.” Unlike other providers that only provide configurations, Conexus offers complete end to end support for their clients from implementation to ongoing support of the solution. It may be an old adage but “we service what we sell” says Kapadia.
In keeping with the same spirit, the company thoroughly understands the market trends and is building its capabilities and staffing ahead of demand. In line with that, Conexus is also working towards supporting implementations of Salesforce and other cloud-based software applications using its existing core model. Many SMBs are also struggling with its analytics at a reasonable cost, and the company is currently working to offer the data analytics capabilities to clients to give them actionable insights.