Daniel J. O’Connor, President & CEOFor decades, organizations have sought better ways to sift through the growing data stores of customer interactions and provide management with realtime decision support. Addressing this concern is Paragon Solutions—an advisory consulting and systems integration firm that specializes in enterprise information management to help clients leverage data assets for better business results. The company does this through its industry practices, solution accelerators and specialized technology competencies that help clients achieve operational efficiency, business scalability and regulatory compliance in pharmaceuticals and life sciences industry.
“In today’s marketplace, change comes at pace that can redefine your competition and customers overnight,” says Daniel J. O’Connor, President and CEO, Paragon Solutions. “Your organization’s long-term sustainability is dependent on your response to those changes,” he adds. Helping them in this transition is Paragon Solutions. As an advisory and systems integration firm, Paragon evaluates emerging trends on behalf of the clients and helps firms be better positioned to incorporate technology and business changes. For an elaborate understanding consider the example of a large international pharmaceuticals company, which was facing many challenges in its clinical trial documentation due to outdated corporate processes and inadequate organizational structure. The client, still managing all their clinical trial documentation with paper archives, received many violations due to the lack of well managed Transfer Master Files (TMF) processes and the inability to produce requested clinical trial documents during inspections.
The client found it necessary to create and implement a strategy that will design consistent and verifiable business processes globally for the management of TMF. With this in mind the client engaged Paragon based on its holistic approach to an Electronic Transfer Master File solution, combining the company’s expertise in clinical optimization, advisory services, enterprise content management and SharePoint competencies. Paragon presented a complete transparent solution offering to the client, inclusive of the required vendor partner capabilities, NextDocs and KnowledgeLake.
By leveraging our experience and assets across the industries we serve, Paragon provides a differentiated value proposition that is not easily duplicated
As the primary systems integration firm, Paragon managed the business process analysis, technology and product vendor resources as needed in order to execute the plan and vision of the program. Paragon also led the requirements analysis, technical and business design, implementation, validation, deployment and business implementation activities for the project; thus reducing cycle time, increasing efficiencies and freeing up resources.
From user-facing analytics to big data integration, Paragon builds information insight solutions to help firms spot trends, decrease time-to-market and anticipate the direction of the marketplace before the competition. The company applies a “Center of Excellence” approach to its business and technology competency services. For its clients this means applying best practices, repeatable methodologies and toolsets to deliver value across all service lines from advisory consulting to systems integration. “By leveraging our experience and assets across the industries we serve, Paragon provides a differentiated value proposition that is not easily duplicated,” claims O’Connor.
Going forward, Paragon aims to help the firms moving away from paper-based business operation and eliminate a number of bottlenecks and latencies that negatively impact customer experience and regulatory compliance. The company plans to leverage its deep experience in implementing document management systems to capture and create a centralized storage infrastructure for instant access of archived data that need to be reviewed, approved or subjected to regulatory scrutiny. “As a partner with technology vendors such as EMC, Microsoft and OpenText, our vision is to help clients build an integrated environment that goes beyond just product implementation to enable business,” concludes O’Connor.